Fact: Pella bought Viking Windows so that they could compete in the low-end market
Fact: Pella's Thermastar line of windows, available at Lowes, use the same snap in vinyl glazing bead that viking windows from the late 1990s used.
Fact: Our fair city suffered a hail storm, where hundreds of viking windows from the late 90s got hammered, resulting in broken glazing bead.
Fact: I have a long list of customers waiting for me to show up at their house, glazing bead at the ready.
Fact so far: I am unable to purchase the glazing bead from Pella. They directed me to Lowes, which requires measurements of windows to purchase.
I am not going to these houses to measure, then order glazing bead. I should be able to order the glazing bead by the stick, in 6' or 10' lengths, like every other window company on the planet. The Lowes salesperson recommended that I simply order a bunch of glazing bead based on a 72" x 48" Slider, which I likely will end up doing, for lack of a better option.
But the fact remains, that these Viking windows are JUNK! same as their Thermastar counterparts, and Pella's service is useless!
GET YOUR HEAD OUT OF YOUR BUTT PELLA!
Fact: Pella's Thermastar line of windows, available at Lowes, use the same snap in vinyl glazing bead that viking windows from the late 1990s used.
Fact: Our fair city suffered a hail storm, where hundreds of viking windows from the late 90s got hammered, resulting in broken glazing bead.
Fact: I have a long list of customers waiting for me to show up at their house, glazing bead at the ready.
Fact so far: I am unable to purchase the glazing bead from Pella. They directed me to Lowes, which requires measurements of windows to purchase.
I am not going to these houses to measure, then order glazing bead. I should be able to order the glazing bead by the stick, in 6' or 10' lengths, like every other window company on the planet. The Lowes salesperson recommended that I simply order a bunch of glazing bead based on a 72" x 48" Slider, which I likely will end up doing, for lack of a better option.
But the fact remains, that these Viking windows are JUNK! same as their Thermastar counterparts, and Pella's service is useless!
GET YOUR HEAD OUT OF YOUR BUTT PELLA!
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