I had a duplicate Invoice template I have used since QBPro 2002, and used in 2009 as well. I upgraded in January to 2012, and everything was cool.
Last week the invoice refused to Preview. No .pdf, generated, either. I CAN view, modify & print Estimates & Reports.
I looked in the "Invoice" section while an Invoice was on the screen. The list is there, and if I click each one in turn, the on-screen Invoice changes, but I have lost my customized Invoice.
When I go into "Customize" and Layout designer, the preview in the box is not there, and I cannot do anything with it.
I posted the problem on the Intuit Internet Community site, but it seems this is beyond the community's ability to help.
I re-installed the printer (HP 3015 all-in-one), and the fax portion, Microsoft XPS printer and Adobe Printer is there, but nothing works in QuickBooks Pro Invoice. Every other program sends to the printer & it works.
Can anyone help, please?
Last week the invoice refused to Preview. No .pdf, generated, either. I CAN view, modify & print Estimates & Reports.
I looked in the "Invoice" section while an Invoice was on the screen. The list is there, and if I click each one in turn, the on-screen Invoice changes, but I have lost my customized Invoice.
When I go into "Customize" and Layout designer, the preview in the box is not there, and I cannot do anything with it.
I posted the problem on the Intuit Internet Community site, but it seems this is beyond the community's ability to help.
I re-installed the printer (HP 3015 all-in-one), and the fax portion, Microsoft XPS printer and Adobe Printer is there, but nothing works in QuickBooks Pro Invoice. Every other program sends to the printer & it works.
Can anyone help, please?
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