I have a customer that has a two story home with brick veneer. House was built 11 years ago. All of the windows & doors have caulking that has completely pulled away from the windows/doors & is stuck to the brick. About 50% of the windows sills are buckled (warped & wavy) & the bottom corners are smashed in. In looking at the brick work it appears that the brick is settling (1" or more). Some of the gaps in between the windows & the bricks are 3/8"+. It also appears that the bricks are pulling away from the house. Several of the windows lintels are severly rusted and the mortar joints don't line up (of by 1/2"+). The windows are vinyl clad wood with a nailing flange. All my previous R&R experience has been with wood (brickmold) windows in brick. How would you go about removing the windows w/o removing the brick? As I'm looking at this more and more I think something is seriously wrong, but I can't put my finger on it. Customer also has a lot of water damage over two bay windows. I think it is from the flashing that was cut into the brick & the sealant has failed. I have not looked at it up close yet so I'm not sure.